Responsible Gaming
Responsible gaming helps you play safely and stay in control. Batery offers tools to set limits, receive time reminders, and pause your account when needed. You can manage money, time, and emotions before gambling affects your life. Support is available if betting starts to feel hard to manage. Our policy prioritises protection for players in India.
Basic Principles of Responsible Gaming
Gambling always carries a risk of financial loss. Staying in control helps you play responsibly and protect your wellbeing.
- Treat betting as entertainment, not a source of income.
- Decide a budget you can afford to lose before you start.
- Set deposit, loss, and wager limits in your account tools.
- Schedule session time and enable reality checks or time reminders.
- Never chase losses; stop if you feel upset, stressed, or tired.
- Use only personal funds; avoid borrowing or credit for gambling.
- Keep play separate from work and family time.
- Underage gambling is prohibited; age checks apply to all players.
- Follow your state laws and restrictions on online betting.
- Review your statements and learn from your patterns; take regular breaks to reset attention and judgement.
Batery supports these safe habits through limit tools and time-outs.
How to Recognize Betting Addiction?
Betting addiction can affect finances, relationships, and mental health. These warning signs indicate a serious condition that needs care.
- Spending more than planned or needing higher stakes to feel the same thrill.
- Struggling to stop or cut down, even after setting limits.
- Chasing losses after a setback.
- Hiding or lying about betting to friends or family.
- Gambling to escape stress, anxiety, or low mood.
- Neglecting work, studies, or home duties due to playing.
- Borrowing money, selling items, or unpaid bills linked to gambling.
- Feeling restless or irritable when not betting.
- Repeatedly breaking time-outs or self-exclusion.
- Thoughts of self-harm or hopelessness connected to gambling.
Seek urgent help if you feel at risk of harm.
How to Deal with Betting Addiction?
Taking action early reduces harm and restores control. Batery provides limit tools, time-outs, and self-exclusion to help you stay in control.
- Set strict deposit and loss limits; lower them if you feel pressure.
- Use reality checks and session timers to manage time.
- Take time-outs for 24 hours to 30 days when needed.
- Activate self-exclusion for 6 months or longer to stop access.
- Opt out of marketing messages to reduce triggers.
- Remove saved payment methods and keep only one funding option.
- Keep a gambling diary to track spending, time, and mood.
- Avoid alcohol or substances when playing.
- Ask a trusted person to help monitor your limits.
- Contact Batery support to review options and adjust controls.
Resources for Getting Help
Help is available. Professional counselling and peer support in India can guide recovery.
- iCALL (TISS) – confidential counselling: +91 9152987821 — https://icallhelpline.org
- NIMHANS – mental health and addiction services: 080-4611-0007 — https://nimhans.ac.in
- AASRA – suicide prevention: 9820466726 — http://www.aasra.info
- Gambling Therapy – online counselling and support groups — https://www.gamblingtherapy.org
- Gamblers Anonymous – India meetings and peer support — https://www.gamblersanonymous.org/ga/locations
Customer Support
If you are worried about gambling harm, you can contact Batery support for guidance and account controls. Your privacy will be respected.
- Live chat in your account, 24×7 for India users.
- Email support via the Help Centre.
- Responsible gaming request form in the Help Centre.
- Request a call-back from a trained agent.
- Assistance available in English and Hindi.
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